Terms & Conditions

1. About Our Services

Open World Migration provides guidance and support for international study, work, visit, family, business and migration opportunities.

Our services may include profile assessment, visa guidance, documentation support, application preparation, consultation, appointment-related assistance and other related support services.

2. No Guarantee of Visa Approval

Open World Migration does not guarantee visa approval, admission, employment, permanent residency, citizenship or any particular immigration outcome.

Final decisions are made by the relevant government department, embassy, consulate, educational institution, employer or other competent authority.

3. Accuracy of Information

Clients are responsible for providing accurate, complete and genuine information when requesting consultation or application support.

Open World Migration is not responsible for delays, refusals or other issues caused by incorrect, incomplete, misleading or fraudulent information supplied by a client.

4. Client Responsibilities

Clients are responsible for cooperating with the information and documentation requirements relevant to their service.

• Provide accurate and genuine personal information
• Submit requested documents within appropriate timeframes
• Review information before any application is submitted
• Inform us of any important change in circumstances
• Follow instructions issued by the relevant immigration authority

5. Government and Third-Party Requirements

Immigration rules, visa requirements, eligibility conditions, application procedures, fees and processing times may change without notice.

Open World Migration is not responsible for changes made by governments, embassies, consulates, institutions, airlines, employers or other third parties.

6. Processing Times

Any processing time communicated by our team is an estimate based on available information and should not be treated as a guarantee.

Processing times are controlled by the relevant authorities and may vary depending on application type, destination, individual circumstances and government workload.

7. Fees and Payments

Service fees, consultation charges and other applicable costs should be communicated before the relevant paid service begins.

Government fees, embassy charges, medical costs, biometric fees, translation charges, courier charges and other third-party costs may be separate unless specifically stated otherwise.

8. Refunds

Refund eligibility, if applicable, depends on the service purchased, work already completed and the terms agreed at the time of payment.

Fees may not be refundable where consultation, documentation, application preparation or other agreed work has already been performed.

Government and third-party fees are subject to the refund rules of the relevant organisation and are generally outside the control of Open World Migration.

9. Appointment and Availability Services

Appointment availability for visa centres, embassies or other authorities can change at any time.

Where we provide appointment-related guidance or assistance, availability of any specific appointment date, expedited service or priority process cannot be guaranteed.

10. Travel Documentation Support

Where applicable, Open World Migration may assist with proposed travel itineraries, accommodation details or related supporting documentation.

Temporary reservations or proposed itineraries must not be represented as confirmed or purchased travel arrangements where they are not confirmed.

11. IELTS / PTE and Coaching Services

Coaching, preparation and educational support services are intended to help clients improve their understanding, practice and preparation.

Open World Migration does not guarantee any specific IELTS, PTE or other examination score, band, result or qualification.

12. SOP and LOR Writing Support

Any Statement of Purpose, Letter of Recommendation or related writing support must be based on accurate and genuine information provided by the client.

Qualifications, achievements, professional experience, recommendations or other facts must not be fabricated or misrepresented.

13. Website Information

Information published on this website is intended for general informational purposes and should not be treated as legal, immigration or government advice.

Although we aim to keep information current and accurate, immigration laws, policies and requirements can change, and website content may not always reflect the latest official rules.

14. Third-Party Websites and Services

Our website may contain links to government portals, universities, service providers or other third-party websites.

Open World Migration does not control and is not responsible for the availability, security, content or policies of third-party websites or services.

15. Intellectual Property

Website content, branding, graphics, text, layouts and other materials belonging to Open World Migration may not be copied, reproduced, distributed or commercially used without prior permission, except where permitted by law.

16. Limitation of Liability

Open World Migration will not be responsible for losses resulting from visa refusals, government delays, policy changes, inaccurate client information, third-party decisions or circumstances beyond our reasonable control.

Clients should independently review important financial, travel, education and migration decisions before proceeding.

17. Privacy

Personal information collected through our website or services is handled in accordance with our Privacy Policy.

By providing information to us, you acknowledge that it may be used for the purposes necessary to respond to your enquiry and provide requested services.

18. Changes to These Terms

Open World Migration may update these Terms & Conditions from time to time to reflect changes in services, business practices or applicable requirements.

Updated Terms & Conditions will be published on this page with the revised Last Updated date.

19. Acceptance of Terms

By continuing to use this website, submitting an enquiry or requesting services from Open World Migration, you acknowledge that you have read and understood these Terms & Conditions.

20. Contact Us

If you have any questions regarding these Terms & Conditions, please contact our team.